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Microsoft Premium End Customer Direct Support by Arrow
Escalation:
End Customer Calls Directly Into Arrow's Support Team Service Type:
SaaS, Azure Service Channels:
Email, Web Portal, Phone Service Level Objective:
30 minutes, 24x7x365 Unlimited Incidents Per Month:
Included Escalation unresolved tickets to Microsoft Premier Support
End Customer Calls Directly Into Arrow's Support Team Service Type:
SaaS, Azure Service Channels:
Email, Web Portal, Phone Service Level Objective:
30 minutes, 24x7x365 Unlimited Incidents Per Month:
Included Escalation unresolved tickets to Microsoft Premier Support
Item Attributes
| Visibility | |
| Avalara Tax Code | NT |
| Item Message Label | Support Level Details |
| Item Message | Microsoft Premium End Customer Direct Support by Arrow |
Escalation:
End Customer Calls Directly Into Arrow's Support Team Service Type:
SaaS, Azure Service Channels:
Email, Web Portal, Phone Service Level Objective:
30 minutes, 24x7x365 Unlimited Incidents Per Month:
Included Escalation unresolved tickets to Microsoft Premier Support
End Customer Calls Directly Into Arrow's Support Team Service Type:
SaaS, Azure Service Channels:
Email, Web Portal, Phone Service Level Objective:
30 minutes, 24x7x365 Unlimited Incidents Per Month:
Included Escalation unresolved tickets to Microsoft Premier Support
Item Attributes
| Visibility | |
| Avalara Tax Code | NT |
| Item Message Label | Support Level Details |
| Item Message | Microsoft Premium End Customer Direct Support by Arrow |
$250.00
Microsoft Premium End Customer Direct Support by Arrow—
$250.00
Description
Escalation:
End Customer Calls Directly Into Arrow's Support Team Service Type:
SaaS, Azure Service Channels:
Email, Web Portal, Phone Service Level Objective:
30 minutes, 24x7x365 Unlimited Incidents Per Month:
Included Escalation unresolved tickets to Microsoft Premier Support
End Customer Calls Directly Into Arrow's Support Team Service Type:
SaaS, Azure Service Channels:
Email, Web Portal, Phone Service Level Objective:
30 minutes, 24x7x365 Unlimited Incidents Per Month:
Included Escalation unresolved tickets to Microsoft Premier Support
Item Attributes
| Visibility | |
| Avalara Tax Code | NT |
| Item Message Label | Support Level Details |
| Item Message | Microsoft Premium End Customer Direct Support by Arrow |
