Frequently Asked Questions
Everything you need to know about our enterprise IT hardware and services.
What kind of warranty comes with your refurbished equipment?
Most of our refurbished servers and workstations come with a standard one-year Stallard Technologies warranty, covering parts and labor to ensure your enterprise hardware remains reliable.
Do you offer custom server configurations?
Yes, we specialize in custom-built solutions. You can configure your Dell PowerEdge servers or HP ProLiant systems with specific CPU, RAM, and storage requirements directly through our sales team.
How quickly do you ship orders?
In-stock items typically ship within 24 to 48 hours. We offer various shipping speeds, including expedited overnight options for critical hardware replacements.
Are all your products tested before being listed?
Every piece of equipment undergoes a rigorous multi-point inspection and testing process by our certified technicians to ensure it meets original manufacturer specifications and performance standards.
What is your return policy for electronics?
We offer a 30-day return window for most hardware. Items must be returned in their original condition and may be subject to a restocking fee depending on the reason for return.
Do you provide technical support after the sale?
Absolutely. We provide complimentary phone and email technical support for all hardware purchased from us to help with initial setup and troubleshooting.